Privacy and cookies

What personal data Maroc Service collects when you book or contact us, why, how long we keep it, and how cookies are used.

Who is responsible

Maroc Service is the trading name of Trusted Morocco Tours, a travel agency licensed by the Moroccan Ministry of Tourism (licence ODV 31304, ICE 003854953000082, RC 16829), 54 Rue Al Habacha, Casablanca, Morocco. Phone and WhatsApp: +212 663-102827 · Email: marocservicetours@gmail.com.

What we collect

  • When you send a request or booking: your name, email, phone / WhatsApp number, country, travel dates, number of travellers and your message.
  • When you pay online: PayPal sends us the payment confirmation (amount, date, payer email). Card numbers are handled only by PayPal; we never receive them.
  • When you browse: if you accept statistics cookies, Google Analytics measures visits anonymously (pages viewed, country, device). Your IP address is anonymised.

Why we use it

  • To answer your questions, send quotes and organise your trip — including sharing the necessary details (names, dates, number of travellers, dietary needs) with the hotels, camps and drivers of your trip.
  • To meet our legal and accounting obligations.
  • With your consent, to understand how the website is used and improve it.

We never sell your data and never use it for advertising without your consent.

How long we keep it

Requests that do not lead to a booking: up to 2 years. Bookings and payments: as long as Moroccan accounting and tax rules require.

Your rights

You can ask to access, correct or delete your data, or object to its use, by writing to marocservicetours@gmail.com. We reply within 30 days. Moroccan law 09-08 applies (supervisory authority: the CNDP); visitors from the European Union also benefit from the rights of the GDPR.

Cookies

  • Necessary: remember your language, your search and your cookie choice (stored in your browser).
  • Statistics (Google Analytics): only if you click "Accept" in the banner. You can change your choice at any time by clearing this website's data in your browser.

Security

The website uses HTTPS. Booking data is stored on our hosting in a protected folder, accessible only with the agency password.

Photo credits

The photographs on this website come from Wikimedia Commons and are used under the licences shown. Thank you to the photographers.

Last updated: 19 October 2026