Frequently Asked Questions
Common questions about Marrakech airport transfers and tours: booking, payment, cancellation, child seats, languages, flight delays.
Use the booking form on any page — it takes 30 seconds. You'll get an instant confirmation by email and WhatsApp.
For airport transfers: 12 hours is safe, but we accept bookings 2 hours in advance when fleet is available. Tours: 24 hours recommended.
No. Book now, pay later — card online or cash to the driver in EUR, USD, GBP, or MAD.
We track your flight in real time via its number. 60 minutes of free wait after landing. No extra charge for most delays.
The driver waits inside the arrival hall with a name sign. You also get the driver's photo, car plate, and live location by WhatsApp.
Yes — specify in the booking form. Most of our team speaks English and French; Spanish drivers available on request.
Yes, free of charge. Just let us know the ages (baby/toddler/booster) when booking.
Free cancellation up to 24h before pickup. Within 24h: 50% charge. No-show: 100%. We always try to reschedule for you.
Yes, all night, every night, including holidays. Night pickups (22:00-06:00) add 15%.
Yes. Transfers from/to CMN Casablanca and AGA Agadir airports are available (prices on request).
Yes, we have 15-seater minibuses. For 20+ people we coordinate with partner coaches.
Card online: any. Cash to driver: EUR, USD, GBP, MAD.
